My Kind of English
Privacy Policy
This Privacy Policy was last reviewed and updated on 11/11/2024
Privacy Policy
My Kind of English Privacy Policy values and respects the people’s privacy we have to do. My Kind of English is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use, and disclose your personal data and maintain its quality and security.
What is personal data?
“Personal data” means any data or opinion about an identified or reasonably identifiable individual, whether true or not, and whether recorded in a material form. It includes data or an opinion that personally identifies you directly (e.g., your name) or indirectly.
What personal data do we collect?
The personal data we collect about you depends on your dealings with us or what you choose to share with us.
The personal data we collect about you may include:
- Name
- Mailing or street address
- Date of birth
- Email address
- Phone number
Under certain circumstances, My Kind of English may need to collect sensitive data about you. This might include information or opinions about your racial or ethnic origin, religious or philosophical beliefs, membership in another professional body, or health data.
If we collect your sensitive data, we will do so only with your consent. If necessary, this is to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this data.
You do not have to provide us with your personal data. However, choose to deal with us in this way or not to provide us with your data. We may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal data?
We collect your personal data directly from you when you:
- Interact with us over the phone
- Interact with us in person
- Subscribe to our mailing list
- Interact with us online
- Participate in surveys or questionnaires
- Attend a My Kind of English event
- Apply for a position with us as an employee, contractor, or volunteer
How do we use your personal data?
We use personal data for many purposes in connection with our functions and activities, including the following purposes:
- Provide you with data or services that you request from us
- Deliver to you a more personalised experience and service offering
- Improve the quality of the services we offer
- Internal administrative purposes
- Marketing and research purposes
Privacy Policy for Online Activity
Cookies
The My Kind of English website may use cookies. If you allow, a cookie is a small file of letters and numbers the website puts on your device. These cookies recognise when your device has visited our website before so we can distinguish you from other website users. It improves your experience and the My Kind of English website.
We do not use cookies to identify you or to improve your experience on our website. If you do not wish to use cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, your browsing experience and our website’s functionality may be affected.
Website analytics
Our website uses MC4WP to help us better understand visitor traffic and improve our services. Although this data is mostly anonymous, we may connect it to you under certain circumstances.
Direct marketing
We may send you direct marketing communications to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, and email, per applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications using any of those methods. We’ll try to use that method if you prefer a communication form.
You may opt out of receiving marketing communications from us by following the instructions to “unsubscribe” on the newsletter page or by contacting us using the details in the “How to contact us” section below.
Retention of personal data
We must maintain your personal data to comply with applicable laws, such as record-keeping. We will not keep your data for longer than necessary. Otherwise, we will only retain your data for the duration of your relationship with us.
How to access and correct your personal data
My Kind of English will endeavour to keep your personal data accurate, complete and up to date.
Suppose you wish to request access and correct the personal data we hold about you. In that case, you should ask by contacting us, and we will usually respond within three business days.
Links to third-party sites
My Kind of English website may contain links to websites operated by third parties. If you access a third-party website through our website, that third-party website may collect personal data. We make no representations or warranties regarding the privacy practices of any third-party provider or website. Therefore, we are not responsible for the privacy policies or the content of any third-party provider or website. Third-party providers/websites are responsible for informing you about their privacy practices. We encourage you to read their privacy policies.
Privacy Policy Inquiries and complaints
If you have suggestions or complaints about how My Kind of English handles, processes, or manages your personal data, please contact Mr Russell Saxelby. Please note that we will require proof of your identity and full details of your request before processing your complaint.
Allow up to 3 business days for My Kind of English to respond to your complaint. Resolving a complaint to everyone’s satisfaction will not always be possible. Suppose you are not satisfied with My Kind of English’s response to a complaint. In that case, you have the right to contact the Office of the Australian Information Commissioner (at www.oaic.gov.au/) to complain.
How to contact us about our Privacy Policy
Suppose you have a question or concern with our handling of your personal data or this Policy. In that case, you can contact us for assistance as follows.
Email:
mykindofenglish@gmail.com or teacher@mykindofenglish.com
Contact number:
(+855) 766 401 878
Post:
Attention: My Kind of English
My Kind of English
183 Old Palmwoods Road
West Woombye, QLD
Australia, 4559
